"Options" Button Not Showing

I viewed the tutorial on how to change the player size by going into the player properties, etc. However, on the tutorial, there is a button called "options" under the "colors & effects" and "text labels" buttons. This "Options" button is not visible on my menu in that spot. Suggestions? Thanks!


1 Reply
Christine Hendrickson

Hi Kris,

Are you referring to the "Other" option that's listed under "Custom"?

I'd first recommend checking your DPI settings. I believe this has caused an issue with this menu element in the past.

Here's more information:

Storyline will function as expected when Windows is set to 96 DPI (dots per inch).

Storyline doesn't currently support 120 DPI. If your system is set to 120 DPI, you may experience erratic behavior, such as:

  • Elements of the application are misplaced or distorted.
  • Objects are misplaced or distorted when previewed or published.
  • Zoomed images don't work as expected.
  • Font sizes are incorrect after using the translation features.

Here's how you can switch to 96 DPI

Let me know if you still have trouble with this.