out issue

I am trying to publish outputs for my story line as word documents. Some are working just fine and some are saying The folder 'chapter 10 output' is read only, being used by another process or you do not have proper security permission to access this resource, I have completely closed everything on my computer and restarted and only open the chapter im trying to do the output for and I get the same message. I am the only one in my office with articulate so no one else can be in it?

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