I have seen this on a quiz slide published to HTML5 that had a animation on the text...we removed the animation and the slide was fine...not sure if that is your situation or might help you.
No, sadly not. No animations included, it is also sporadic which slide the overlapping occurs on. It was imported from PPT which I don't normally do, so perhaps linked to that somehow.
Did you also confirm that the times you've seen it you're viewing it in a supported browser as detailed here? You'll want to ensure that you're viewing the Flash vs. HTML5 output in the browsers as listed, as viewing HTML5 in a non-supported browser could likely account for some of the odd behavior.
Thanks, Ashley. I've seen the behaviors on both chrome and firefox on the same machine but also behaving correctly on both browsers. Hard to nail down to any reason at this time. Was hoping someone had maybe seen it before.
It's always those inconsistent ones that are the trickiest to say one way or another why it's happening - some other things you could look into:
browser version (look to be on the latest update)
whether it's on the first attempt or a reload of the course
only within your LMS vs. hosting in a temporary location such as Tempshare.articulate.com or SCORM Cloud?
Changes in internet connection, wifi speed, etc.
If you're able to narrow it down further to something you can reproduce, please keep us posted. You can also share the link to your course here and we can look at replicating it as well based on our own set ups.
8 Replies
Hi Steve
are you working on your local drive - story file and all assets are local?
Is this in preview or publish? If in preview is your DPI set to 96dpi
Have you published to flash or html5 and tested
Is this SL2 or SL360?
Hi Wendy,
Published on the LMS. - and it's not a consistent problem.
Published to include HTML5 SL2
SL2
Hi Steve
I have seen this on a quiz slide published to HTML5 that had a animation on the text...we removed the animation and the slide was fine...not sure if that is your situation or might help you.
No, sadly not. No animations included, it is also sporadic which slide the overlapping occurs on. It was imported from PPT which I don't normally do, so perhaps linked to that somehow.
Slide transition?
Hi Steve,
Did you also confirm that the times you've seen it you're viewing it in a supported browser as detailed here? You'll want to ensure that you're viewing the Flash vs. HTML5 output in the browsers as listed, as viewing HTML5 in a non-supported browser could likely account for some of the odd behavior.
Thanks, Ashley. I've seen the behaviors on both chrome and firefox on the same machine but also behaving correctly on both browsers. Hard to nail down to any reason at this time. Was hoping someone had maybe seen it before.
It's always those inconsistent ones that are the trickiest to say one way or another why it's happening - some other things you could look into:
If you're able to narrow it down further to something you can reproduce, please keep us posted. You can also share the link to your course here and we can look at replicating it as well based on our own set ups.
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