Overlapping audio after "Select an answer" prompt

Jan 17, 2019

Hello,

I'm encountering an issue where if the user does not choose an answer before submission in a quiz, audio in the correct and incorrect slide layers play all at once after hitting ok on the "you must select an answer" prompt. Currently, my only solution has been to add play media triggers to each slide since I didn't see a fix on the forums, but is anyone else having this issue? Possibly with a better solution?

2 Replies
Alyssa Gomez

Sorry you ran into that, Maggie. 

We have this issue documented so we can investigate a fix!  For now, the workaround will be to add a trigger to "Play media (audio) when the timeline begins on the Correct/Incorrect layer".  Let me know if that works for you!

I'll add this discussion to our report so we can update you right here.

Leslie McKerchie

Great news!  We just released another update for Articulate 360, and included a few important fixes that you'll see in the release notes here.  

The item you'll be interested in is:

Fixed: Audio tracks from multiple layers could play simultaneously, even when the layers weren't open.

Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.

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