overlapping words

Mar 07, 2019

When viewing a course we published, some learners see this:

overlapping words 1

and this:

overlapping words 2

These seem to be words drawn from slides visited earlier. When cache is cleared and the course plays again, this problem is resolved. However, what is going on & how can we prevent it?


7 Replies
Crystal Horn

Hi there, Wendy. That's definitely disruptive behavior.

  • I'm interested if there are slide masters, slide transitions and/or animations on slides where this happens.
  • It looks like you are linking to your content in SCORM Cloud. Can you nail down whether this overlap is happening on a specific browser?
  • Is there any difference if you reduce the size of the browser window?

We'll put our heads together on it!

Wendy Morgan

Hi Crystal. There are slide masters, slide transitions, and/or animations just about everywhere, and we collect our data through SCORM Cloud. I haven't been able to nail anything down yet as this is the first I've heard of it. However, if you could provide a list of specific questions we can pose to our QA people, we could start to narrow it down


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