Page freezing
Apr 06, 2021
By
Corey Webb
Good morning everyone, I am currently creating a training course in Articulate 360. I am creating a knowledge check at the end of the course. Originally i had 10 questions in this course but when previewing and have other trainers review the course in Review 360 we get a spinning wheel after the 4th question. I have deleted all of the questions and manually re-added the knowledge check slides one by one previewing after each addition and right after I add the 5 question there's the spinning wheel and I cant advance. I have created tons of knowledge checks within Articulate 360 and have no idea what's going on. HeLp, PlEaSe!
1 Reply
Hello, corey!
We're happy to help figure out what is causing the course to stop advancing! My first recommendation is to make sure each slide has a trigger to Jump to the Next Slide. I'd also recommend publishing for Web to see if you notice the same behavior in another published output.
With your permission, I'd like our Support Engineers to step in to take a look at your .story file. You can upload the file to them using a support case. Your file will be deleted after troubleshooting.