I paid for a year subscription and made updates to 360 from my free trial, but when I opened a new template, it won't let me use some of the characters because it says you have to have a subscription.
Thanks for reaching out to let us know that you ran into an issue with your subscription assets. I've opened up a support case on your behalf so that someone can work 1:1 with you and help you out with this.
1 Reply
Hi Carmin,
Thanks for reaching out to let us know that you ran into an issue with your subscription assets. I've opened up a support case on your behalf so that someone can work 1:1 with you and help you out with this.
This discussion is closed. You can start a new discussion or contact Articulate Support.