11 Replies
Leslie McKerchie

Hi Steve,

Thanks for reaching out and letting us know that you're running into an issue with your slide masters.

Would you be able to record a Peek recording of the behavior so that we can take a look and see if something is going on?

We do have an issue reported for bullets/numbering, but I'm not sure if this is what you're seeing.

Leslie McKerchie

Thanks so much Steve :)

Are you able to recreate this issue in any project you are working on in Storyline 360 or just this particular one?

I'm unable to replicate the behavior following along with your steps.

It'd also be helpful to know if we are on the same update. The latest update to Storyline 360 is Build 3.20.16814.0.

Ashley Terwilliger

Hi Steve,

It's odd that you see it set to something else completely, as what I"m experiencing is the slide master settings for the paragraph can be reset to 0. I know our team was looking into some oddities with the paragraph spacing settings on a slide master not sticking, so I'll include your examples as a part of that.

One way around this is to add in a custom layout for your slide master, as that does seem to keep the settings. Here's a quick look at what I mean.


Hi Ashley / Steve,

An interesting problem sounds similar to mine.

I'm having something of a nightmare now of working with the Slide Master for formatting my text with bulleted indents. It doesn't seem to work as it does when I used to do this kind of stuff in PowerPoint. Here is a 'Peek' video of the paragraph formatting problem among others described below.

This project is newly built from scratch in SL360 (current build). The changes to the font/text and bulleted lists with coloured bullets don't seem to take effect when I go to apply slide layout or when I create a new slide.

I require bullets (Wingding font) and the second line to be indented with a different coloured 'Wingding' bullet. Is this possible? Or do I need to create this in Powerpoint first then import the style/template into SL360?

I've included my project - the subject matter is made up. The project did crash on me twice, so whether a bug has developed and caused my problems, I wouldn't know.

Am I missing something here?

With regards,


Ashley Terwilliger

Hi Dominic,

Luckily it didn't crash on me so I think your file is okay (some general guidelines to prevent file corruption are outlined here).

Currently, Storyline doesn't support bullets on the slide master, so you'd need to add them in once on the individual slide as you add text. That's a feature request a few other Articulaters have asked about - so I'll include this discussion in the request our team has filed. 

Storyline doesn't have an option for sub-bullets that are different, it'll keep the same bullet style. So perhaps instead for your sub-bullets, you could add in the Wingdings font as a part of the text?

I was able to add bullets on your slide and the sub-bullets as a different color than the text. But the bullet color will be the same for all bullets in a text box. If you needed different colors you'd need to have those in a separate text box.

Let me know if you need anything else! 


Ashley, thank you for spending time on my enquiry - Yes I think it would be a nice idea to add more in the way of PPT examples of master slide editing, as the interface does look similar and expectations are that it will perform the same as PPT. 

Thanks for the link to the tips on file corruption prevention too. :)