Paragraph spacing missing in LMS publish

Jun 06, 2019

Hi,

I'm working on a project in Storyline 2 and something seems to be up with the notes text after publishing for LMS.

I've tried adding a hard return between sentences and even adding in 6pt before and after in the paragraph settings but when I preview in Storyline or publish to web everything looks fine, publishing to LMS however has the notes text showing up as one big, ugly spaced, block of text.

Am I missing something?

3 Replies
Leslie McKerchie

Hello Nastassja,

Thanks for reaching out and sharing what you are seeing in your published output.

I've not heard of a similar issue limited to the LMS, but we have seen reports that we are tracking specific to the Flash vs. HTML5 output.

The preview is a Flash version for Storyline 2, so I'm curious if you are using an HTML5 version when you are seeing the issue?

What browsers have you tested in?

Nastassja Pretorius

Hi Leslie,

It appears in both HTML5 and HTML files published out in the Storyline output file for LMS.

This is not the only problem I'm having with publishing from Storyline 2 over the last couple of days. When revisiting the knowledge checks the dissabled prev. and next buttons show up next to the search bar...

I've not worked in Storyline 2 for a while since we got our 360 licenses, but this is and older client and they still use SL2.

I've tested in IE, Chrome and Firefox all have the same issues.

Leslie McKerchie

Thanks for the update, Nastassja.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

You can direct me to both the slides with the notes issue as well as the one with the player buttons and I'd be happy to take a look.

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