31 Replies
Lisa Poulin

Hi Leslie, 

We have been able to duplicate this problem in SCORM cloud 3 separate times. The last attempt was complete with a score of 95% but the course still doesn't show complete. I am sure I have something incorrect but we cannot find it. I don't see anything different from my others but this one fails to register complete status. Is there a time minimum I could have accidentally set somewhere? I have added my .story file. Thanks for helping me solve this one. I have been manually entering those complete but with 4000 taking it, I won't be able to keep up. 

Lisa

Lisa Poulin

Hi Christie & Leslie, 

In checking with Cornerstone, we did replicate the problem again in SCORM cloud. Here is the upload and a screen shot of what it is still doing in CS https://cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=a2cbc497-c1cc-4bda-86ec-7f4454472d23

 

Sarah Bauer

I've been having the same issue with a course not marking complete in our LMS. I just tried it in SCORM Cloud and it still marked incomplete. Our courses tend to work fine when they track number of slides but when I want to use a results slide they don't mark complete. Has there been a resolution to this issue?

Christie Pollick

Hi, Sarah -- Thanks for reaching out, and it looks like Lisa is still working through her case with our engineer Eloisa, so when I have an update, I will be happy to share it. In the meantime, as you mentioned you are having difficulties on both your LMS and in the SCORM Cloud, I would also like to invite you to go ahead and reach out to our Support Staff directly. You would be able to share your file by way of this form, and I will follow along there, as well. :)