I am setting up a project that has a quiz at the end. Students need to get a 70% or higher to pass and complete the session followed by the quiz. I have tracking set up for "Track using quiz results" and I have the LMS reporting set up for "Passed/Incomplete"
I am testing this in SCORM cloud, but when I pass the quiz, it is showing the session as incomplete.
How can I set this up so that once users pass the quiz, they are also marked complete?
Hi there Brittany, sorry to hear you've encountered this issue, and thanks for letting us know you've already tested in SCORM Cloud. Since the tracking isn't working correctly in SCORM Cloud, we'll want to take a look at your file to do some further investigation. You can share it here in the forums by clicking the Add Attachment button, or if you prefer to share it privately, you can do so by way of this form.
I would rather not up load the session publicly, and the last time I submitted a support case, it took almost a week for some one to get back to me. Honestly, I got the answers faster by submitting a discussion.
That being said, can you give me some feedback as to what the problem is? My biggest thing is that there isn't a "Passed/Complete" setting.
I am not sure what settings I should be using to get the reporting to show as "passed/compete"
I'm sorry to hear that Brittany. Our support engineers are available 24/7 and are usually very fast with response time, within one business day or less. Without seeing your file, it can be tough to pinpoint the issue. Have you selected your Results Slide in the Reporting and Tracking Optionsas explained here?
I see the case that you submitted, but it shows that you only submitted the .zip file. Could you also please send the .story file? You can send the file via this link. Thanks!
I went ahead and tested your file with both HTML5 and Flash and uploaded to SCORM Cloud, and I saw the behavior you described in both versions. I also noticed that the quiz would periodically mark my answers incorrect, even when I selected the correct answer - have you noticed that, as well?
I passed all of this information along to the support engineers, and hopefully they will be in contact with you shortly.
12 Replies
Hi there Brittany, sorry to hear you've encountered this issue, and thanks for letting us know you've already tested in SCORM Cloud. Since the tracking isn't working correctly in SCORM Cloud, we'll want to take a look at your file to do some further investigation. You can share it here in the forums by clicking the Add Attachment button, or if you prefer to share it privately, you can do so by way of this form.
I would rather not up load the session publicly, and the last time I submitted a support case, it took almost a week for some one to get back to me. Honestly, I got the answers faster by submitting a discussion.
That being said, can you give me some feedback as to what the problem is? My biggest thing is that there isn't a "Passed/Complete" setting.
I am not sure what settings I should be using to get the reporting to show as "passed/compete"
Thank you
I'm sorry to hear that Brittany. Our support engineers are available 24/7 and are usually very fast with response time, within one business day or less. Without seeing your file, it can be tough to pinpoint the issue. Have you selected your Results Slide in the Reporting and Tracking Options as explained here?
Yes, I have all of that set up...I will try and submit to support again and see if they are any faster this time.
Sounds great, and please be sure to let me know your case number so I can follow along as well! :)
Thanks again here is the Case Number: 00972171
Hi Brittany!
I see the case that you submitted, but it shows that you only submitted the .zip file. Could you also please send the .story file? You can send the file via this link. Thanks!
Thank you, I just uploaded it.
Just an FYI Brittany that responding via email includes your signature here. You're welcome to edit the post to remove that information if you'd like.
I went ahead and tested your file with both HTML5 and Flash and uploaded to SCORM Cloud, and I saw the behavior you described in both versions. I also noticed that the quiz would periodically mark my answers incorrect, even when I selected the correct answer - have you noticed that, as well?
I passed all of this information along to the support engineers, and hopefully they will be in contact with you shortly.
Can you tell me how to set up the "Submit Results" trigger to the results slide?
I want this function to happen with out the user having to do anything.
Thank you
Hi Brittany!
Here's the trigger you'll want to add to Slide 1.47. It will appear under the two 'Show Layer' triggers. I hope this helps!
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