Passed shown on iPad while Complete shows on Desktop

Our team has been noticing a weird issue with our LMS completion status. If a user takes a course on the desktop, they receive a "complete" once all slides are viewed. However, when the user take the same lesson on an iPad, the status becomes "Passed". This was causing issues as folks were not getting the "completion" status. Has anyone had this issue? Is this an HTML5/Flash thing?

Our settings in Storyline 360 are Complete/Incomplete.

Many thanks,


5 Replies
Alyssa Gomez

Hey Michelle!

That seems odd--we would expect that you would get a "Complete" status from both iPad and desktop. 

Have you tried testing the file in SCORM Cloud? This will help determine if the issue lies within your LMS or the actual project file. If you'd like help with that testing, attach your file here!