Pause/Resume Media AND Slide

Apr 10, 2018

Brian Cook
By Brian Cook

Hi folks.

Ok, my client wants custom button with no seekbar on the player, but does want a seekbar on video within slide

PROBLEM

When I pause the video, the slide continues to play, throwing off timings. So here is what I need:

A way to have the seekbar of the video pause everything and then resume. So far I have tried:

---trigger pause timeline when click video - works, but wont resume the slide and only resumes video when seekbar clicked

---click pause on seekbar - the slide continues to play

---took the seekbar out, added trigger pause timeline - no way to resume

---tried creating a layer that prompts a resume, but cant get it to pickup up where it left off on the main layer...

Here is a sample attached. See what you can do with it. Again, the objective is to have seekbar control of the video but to have video AND slide pause/resume on click.... if it is possible.

 

THANKS!!

19 Replies
Diana Myers
almost 6 years ago06/27/18 at 4:52 pm (UTC)

Hi Michael - We ran across an oddity today trying to pause media and the timeline, so I stumbled upon your solution.  However, when I preview and when I publish your file, the first time I click on the Pause button, the Pause layer appears and the timeline stops, but the video keeps playing.  If I click the Pause button again, all stop as expected.  Have you seen this?  Perhaps something is off with the latest release?

Alyssa Gomez
almost 6 years ago07/11/18 at 2:10 pm (UTC)

Hey folks! I wanted to share an update with you. I've done some further testing, and I've found that the video on the base layer will continue to play only in Storyline Preview. The video pauses correctly when the file is published. Here's a sample file for you to test.

Is this consistent with what you're seeing? If you have an example of a video continuing to play even when the content is published, please share a link with me! 

Alyssa Gomez
over 5 years ago08/02/18 at 5:12 pm (UTC)

Great news, everyone! As promised, I wanted to circle back to let you know the issue you were seeing where a video on the base layer would continue playing, even when a slide layer was open, is now fixed!

Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.

Empathos Resources
over 5 years ago08/20/18 at 5:32 pm (UTC)

Having a similar problem and hoping someone can help. See attached for trigger setup: I'd like to give the user the option to pause a video at any time when they click the TELL ME box in the footer. They can then read some pertinent information re the video while it is paused. When they wish, the can click the CONTINUE box in the footer, at which point the video should resume where it left off. The problem: The video will not pause the FIRST time TELL ME is clicked, it continues to play behind the layer. But the video does pause and work correctly when TELL ME is clicked the SECOND, third, fourth time it's clicked. Any ideas? I'm truly stumped!

Crystal Horn
over 5 years ago08/22/18 at 2:42 pm (UTC)

Hello again!  I had a look at your project with the latest version of Storyline 360, and without making any changes, the video paused for me the first time I clicked Tell Me button.  Can you double check what version of Storyline you have installed?  Go to Help > About Storyline.  

Here's the output in Articulate Review.  Let me know what you see on your end - hopefully the issue will be solved with a simple update!

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