Pausing Timeline / Seekbar Scrub Issue

Julia

I may be missing the mark here but what does changing the Slide layer properties to "No" for "allow seeking" do if not address this?

Hi Stephan! Thanks for popping in with a solution. It has been a while since Julia posted this, but even if she no longer needs it, that doesn't mean that it would not benefit someone else so thanks for sharing

Hi Stephan,

Thanks for the response. I did send this through Articulate customer support, I will post their response below. This was identified as a bug and the only solution was to revise the instructions I give my students. 

The issue occurs using the Seekbar on the slide's main timeline (as opposed to the Slide Layers' timeline). If you pass the point where your main timeline is paused, and then grab the playhead of the seekbar and drag it back before the pause, the pause will no longer be triggered. The only way to get the correct behavior, is to pause the Seekbar, drag it back, and hit play.

Here was Articulate's response:

Hi Julia, 

Thanks for contacting Articulate Support! 

I downloaded and tested your file. I was able to replicate the issue if I click and scrub back the file playhead. It will only work if the user does the following: 

-Click pause, scrub the playhead back and hit play. 

-Click back on an early time, directly on the seekbar.   

I have reported this issue to our Quality Assurance team for their review. I cannot offer a time frame for when or if this issue will be addressed. You may want to add a note to your users to inform them on how to use the seekbar. 

Just reply to this email if you need more help. 

Regards, 

Cleo Sinues 

Customer Support Engineer 

Stephan, one more item. The allow seeking feature for the Slide Layer determines which timeline is shown to the User on the seekbar. So when the Slide Layer is triggered, if Allow Seeking is set to yes, the seekbar will change from representing the main timeline, to representing the Slide Layers' timeline. It will change back, when the Slide Layer timeline is complete. Allow Seeking, in itself, does not start or stop the main Timeline, only the "Pause Timeline of base layer" feature does this.

Hi Julia! That makes more sense and thanks for the further explanation. I checked on this and it is still in the hands of our QA Team, so I have no update to provide you at this point Stephan.

Julia

Thank you for the quick reply and explanation!

DId you try my example? Because I do have a seek bar only on the main slide timeline and every time I hit the trigger that reveals the layer, everything pauses (as it should). Upon closing the layer the timeline resumes and I can grab the playhead of the seekbar and drag it back  to anywhere before the pause spot, and it works fine.

Sorry if i'm  not understanding the problem. The only difference I see is that when I close the layer the timeline resumes, so dragging back the playhead even on a paused timeline reveals nothing on the slide until I close my layer. That closing action seems to allow the pause to work repeatedly from any point.

PLease let me know what I'm missing (its odd asking for help to see a problem).

Cheers

S