Pausing Timeline With Layer Causes Scrub Bar Issues

Hello Storyline,

My client contacted me and informed me the player scrub bar doesn't work correctly when they pause/play the course via the menu button. I was able to replicate it, and looked through your forum to try and find a solution. I couldn't find anything that helped me, so I thought I would post this. I think this might be an issue with the software. 

Here's what happens:

 

1. When I launch the course, it plays correctly. I can skip through the audio and animation via the scrub bar.

2. Once I press the menu button, it pauses the course. When I resume, the scrub bar jumps to the end. From there on, the scrub bar does nothing. I can skip around on it and it doesn't change the playback of the course. I also cannot refresh it.

3. If I refresh the course, the problem persists, even though I never pressed the menu button.

 

It appears to me that the scrub bar is using the menu layer as a timeline, even though I have that set to "no".

I've attached a video showing what I am experiencing, which also shows my settings. 

If you could look at this and let me know your thoughts, I'd really appreciate it. Thank you.