PDF Web Objects are not working in SCORM Cloud

Feb 18, 2022

Hello,

I am working with web objects, and created a feature where learners can view pdfs within the course by creating web objects. I links/pdfs work when I publish in "web" but when I published in LMS/LRS and tested it out in SCORM cloud, I would get error messages that the page does not exist. 

is this common? nothing seems to work.

7 Replies
Maria Costa-Stienstra

Hi, Octaviano.

Thank you for reaching out!

Let me ask you a few questions to narrow down the issue:

  • Are those pdf files local (on your computer), or are they hosted online?
  • When you add the web object, are you choosing "Display in slide" or "in a new browser window"?

Are you comfortable sharing the .story file either publicly here or privately through a support case so we can test it and help you troubleshoot?

octaviano guzman

Hi Maria,

I apologize for the delayed response.

The files are hosted by my computer. My understanding is that when I publish the files, they become imbedded into the course's files and therefore can be published on an LMS; is that correct?

I've tried both, just to see if the problem happens in both types and it does. However, I am aiming to have the course display the PFFs in a new window. 

Thank you for the recommendations! I will definitely speak to management about using the private support case to try and solve this. 

Thanks again!