Persistent error when changing browser settings in player properties

Jul 16, 2018

I'm getting an error when I attempt to change the browser settings in the player properties. I properties revert back every time I get the error, so I am unable to alter them. The file is an upgraded SL1 file. Is this a known bug?

8 Replies
David Stafford

Hi there Ashley and Leslie,

I was using Storyline 360 to import the file. I eventually found a workaround by importing the file into Storyline 2, then saving it and importing that file into SL360. The issue wasn't native to that particular file, I tried half a dozen SL1 files and experienced the same error every time. 

The issue remains with SL1 files imported directly into SL360, but for now that's the best workaround we've come up with.

 

 

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