1 Reply
Peter Anderson

Hi Francisco,

If you need priority support, our Platinum Membership Plan (PMP) includes unlimited email support, unlimited live web chat, and a team of senior engineers dedicated to solving your issues quickly (http://www.articulate.com/store/pmp.php). 
You can also buy per-incident phone conferences for $79 per incident at https://store.articulate.com/ProductDetails.asp?ProductCode=APS-STD ($39 per incident for PMP subscribers, see your priority support link for purchase info).
You can review our full support policy here: