Pick one simulation quiz with multiple attempts

I am publishing a series of courses that are simulation exams using the pick-one quiz option. The slides are set up for three attempts, with submission on click. After the third attempt, the Incorrect layer shows up to move learners to the next page.

Since testing in our LMS, we have had some feedback about the course freezing or crashing, especially between the different clicks on a page. Is there any way to troubleshoot this?

Another feature of the simulations is that they are all timed. The course will end after 30 minutes. Could this contribute to the course freezing as well? 

1 Reply
Ren Gomez

Hi Diana,

Thanks for reaching out! I'm sorry to hear your course is running into these freezing issues while testing in your LMS! Have you experienced this yourself in going through the course?

You man consider testing the file in a different environment, such as SCORM Cloud, to see if you get the same results.

Our support team can also lend you a hand in testing your file to see if the issues can be replicated. Feel free to share your .story file with us.

Submit a case!