11 Replies
Crystal Horn

Hi Robyn!  Thanks for clarifying what you were seeing.  It looks like you're publishing for video, so the choices are slightly different.  Because the output will be in video, and not in slides that are rendered with images in a browser, there isn't an option to adjust image quality.

What are the dimensions of the images that you're using in your project?  Are they being scaled up to a larger-than-original size?

Ashley Terwilliger-Pollard

Hi Robyn,

Could we take a look at a few images and your .story file? That may help us narrow down any issues with scaling, as that could contribute to the display issues you're seeing as well.

Have you also tried publishing for another option than video? I'm curious if it's just the video playback that is impacting your image quality. 

Ashley Terwilliger-Pollard

Hi Robyn,

Thanks for sharing your file. I saw the Engage interactions you've embedded towards the end of your Storyline course, when I uploaded it here to Tempshare. I also took a screenshot of what I'm seeing here. 

I did publish this with the highest quality image setting from Storyline, but I I think what you're seeing is just the Engage interactions aren't as crisp/clear? That is too be expected as the Storyline image setting can't control the Engage interaction. If you wanted to change how the Engage items appeared, you may want to look at publishing the Engage separately and hosting that on your server. You could then link to it as a web object in Storyline. 

It's also worth taking a look at the tips here for image quality of screen shots or recordings, as that's an area where image quality can suffer based on scaling or changing of the original recording size. 

Let me know if you need anything else!