19 Replies
Phil Mayor

This is probably something else reseting to 100% doesn't resample the images. Are you inserting screenshots?

Storyline images are recommend at 96ppi. Have you checked if the publish version is poor? I have quite often seen poor images whilst editing that are fine on publish.

You may need to open a support case for the poor images.

Phil Mayor

Screenshots are an oddity because you should always capture them at the size you want to use them, something to do with displaying absolute pixels shrinking them to fit will reduce the quality. You want to display at native size and it isn't working, perhaps you could crop them in photoshop before importing.

You should capture them as pngs as jpgs make awful screenshots 

This may need to be a support case though, I have seen a couple of users having similar issues.

Katelin Jordan

Except that you guys don't support quality boosting for PNG...only JPG!!!!!!


"Adjust the Compression Settings in Storyline
You can adjust the compression settings Storyline uses for videos and JPG images when you publish your course. Just click the Quality property in the publishing wizard, then drag the Video quality and Image quality sliders to the right to increase the publish quality. (Note that higher quality values also result in larger file sizes, which could mean longer download times for learners with slow internet connections.)"


I can't adjust the size of my screen capture. I need the entire screen. 

Phil Mayor

Sorry I am a little confused if the image is resizing when being inserted it must be taller or wider than the slide it is being added to. If you want at original size then it would overlay the slide, I suggested cropping to size of slide before inserting.

If it is being resized because your slide is smaller then the images will always optimise for the smaller slide size you would need to increase the size of the slide in design to account for this.

Screenshots should ideally be pngs or gifs the jpg compression is bad for absolute pixels and causes loss in quality.

Phil Mayor

If you are shrinking a 1075x576 down by 75% and it is a screen shot captured at 1075x576 the quality will go down you are try to show more pixels in less space. In addition if you captured them as jpgs the quality is already reduced. Unless of course you already captured them at a smaller size.

Ideally you insert them into a slide that is already bigger so the images do not get reduced in size.

PPI can be found in photoshop in the image settings.

Ashley Terwilliger

Hi Webby,

I took a look at the case Katelin had, and saw my colleague Victor confirmed similar to what Phil shared:

Powerpoint slide size is 1280x720 which means your screenshots are not being scaled down when inserted).

Although Storyline uses pixels and Powerpoint uses inches when working with images, both applications scale an image down if its resolution is higher than the slide size. The image quality will highly depend on how close the image's native resolution and the slide size of the project is. 

Considering that there's a specific set size for your Slide, the adjustment has to be made on your screenshots/images. Here are some alternatives you can opt to try: 

1. Convert your screenshots to Vector images since they can be scaled up or down without losing quality. This will, however, require a photo editing tool such as Adobe Photoshop. 

2. Crop images until they fit the slide. Although you won't be able to display the entire page on a single Slide, this will allow you to focus on each area of the web page. You can then create succeeding slides to focus on the other parts of the page. 

2. Use the Zoom Picture formatting feature to let learners click your images to see larger, crisper versions of them. The zoomed are will be rendered on based on the image's native resolution.