Hi everyone. I have added a couple of icons to my Slide Master - they look fine when I am working in Normal view but as soon as I preview the slide, the pictures look as though they've lost a lot of resolution. The attached shows two icons that were placed on the Slide Master and a third that was simply placed next to them in Normal slide view (just on that one slide). The attached picture was captured while Previewing the slide. Any ideas?
I tested this on my own slide masters in Storyline - and couldn't get the same degradation of the images. Are they jpgs or pngs, you've inserted or buttons/icons within Storyline? Are you adjusting their scale while on the slide master? Did you check that you're working at 100% zoom on both the slides and slide master?
Any chance you could share a sample .story file here with us that I could take a look at?
Hi Ashley - attached is the problem file. I hope you can find out why it's playing up. I'm working on 100% zoom in both Master and Normal, the icons come from the same jpg file (I have cropped each one down from a larger set of icons). I'm not adjusting their scale....
Ashi beat me too it - but everything looks as expected in the file she shared here. It looks like the original icons you used were jpgs and the version Ashi shared shows them as pngs. I tested one of your icons as a jpg as well and didn't experience any of the blurriness that you showed.
I don't see anything off with your file or the images, since the latter worked when inserted into a new file and I also inserted the same icon image into your original file and it displayed fine. I'd suggest checking into the following things that could cause issues within Storyline:
Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior.
You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
Avoid using special characters, accents orsymbols in your file names.
4 Replies
Hi Jane,
I tested this on my own slide masters in Storyline - and couldn't get the same degradation of the images. Are they jpgs or pngs, you've inserted or buttons/icons within Storyline? Are you adjusting their scale while on the slide master? Did you check that you're working at 100% zoom on both the slides and slide master?
Any chance you could share a sample .story file here with us that I could take a look at?
Hi Ashley - attached is the problem file. I hope you can find out why it's playing up. I'm working on 100% zoom in both Master and Normal, the icons come from the same jpg file (I have cropped each one down from a larger set of icons). I'm not adjusting their scale....
Hi Jane,
I saved your icon on my system and imported them back and they are working fine now. Don't why you encountered this issue. Hope this helps.
Ashi
Hi Jane,
Ashi beat me too it - but everything looks as expected in the file she shared here. It looks like the original icons you used were jpgs and the version Ashi shared shows them as pngs. I tested one of your icons as a jpg as well and didn't experience any of the blurriness that you showed.
I don't see anything off with your file or the images, since the latter worked when inserted into a new file and I also inserted the same icon image into your original file and it displayed fine. I'd suggest checking into the following things that could cause issues within Storyline:
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