I have a Storyline 3 training that uses the Open Sans theme font and modern text is enabled. The training is stored on Amazon's AWS S3 and accessed via a Wix website.
If a client is having trouble with the fonts not aligning (their words) in the training, where could the problem lie?
Great question! When fonts aren't displayed properly, there are two places to look.
First, the published output. You'll want to make sure the course is published as HTML5 with Flash Fallback.
It is important to also test other browsers and see if the font is still displayed incorrectly. For example, if you are opening the Wix site in Internet Explorer then try Chrome. If the problem persists, then we'd know it's something specific to Internet Explorer.
Let's start with checking the published output, and nailing down which browser is displaying the font incorrectly. From there we'll be able to investigate further.
1 Reply
Hello Phoenix!
Great question! When fonts aren't displayed properly, there are two places to look.
First, the published output. You'll want to make sure the course is published as HTML5 with Flash Fallback.
It is important to also test other browsers and see if the font is still displayed incorrectly. For example, if you are opening the Wix site in Internet Explorer then try Chrome. If the problem persists, then we'd know it's something specific to Internet Explorer.
Let's start with checking the published output, and nailing down which browser is displaying the font incorrectly. From there we'll be able to investigate further.
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