Pixel gap in browser, not in preview/SWF

Sep 05, 2014

Pierre Jouan
By Pierre Jouan

Hello,

Here' a small glitch : there's a gap at the bottom of the screen when viewing in browser but not in preview or in the story.swf. The blue bloc you can see is a PNG file with no transparency on the edges.

As you can see, the bitmap is perfectly aligned in the Storyline interface.

I can make the bitmap overlap the edge but this shouldn't happen in the first place.

Any clue ?

Thanks !

5 Replies
Ashley Terwilliger-Pollard
over 9 years ago09/05/14 at 10:33 am (UTC)

Hi Pierre,

You shared a difference between the .swf and the .html - but I'm curious what browser's your seeing this in? Also I assume if you're accessing the .swf file you're clicking on it within your published output folder? Does it behave the same when you load it up to a server or LMS?

Could you share a few sample slides so that we could take a look at this further?

Pierre Jouan
over 9 years ago09/08/14 at 12:48 am (UTC)

Hi Ashley,

I made further investigations.

You only see the gap in Internet Explorer, not in Chrome or Firefox. The SWF is the one in the published folder. Behaviour is the same online (gap only in IE).

Actually, when stripping down the Storyline file I discovered that for some reason it's the upper part of the interface (PNG) that makes the gap appear. Pushing it down by one pixel there won't be a gap anymore (but a solid white line in the upper part, of course).

File sent !

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