Thanks for reaching out and letting us know what you are seeing in your project file.
I'm curious if your Slide Size is set to these dimensions as well to prevent any scaling of the content?
If you'd like us to take a look, then with your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
Thanks, Hbl. I see you're working with Vevette to test and share these files, so we'll follow along in your case too. You're in great hands for our team to test and get to the bottom of this!
3 Replies
Hello Hbl!
Thanks for reaching out and letting us know what you are seeing in your project file.
I'm curious if your Slide Size is set to these dimensions as well to prevent any scaling of the content?
If you'd like us to take a look, then with your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
I have shared the file on the provided link. Case Number: 01694807
Thanks, Hbl. I see you're working with Vevette to test and share these files, so we'll follow along in your case too. You're in great hands for our team to test and get to the bottom of this!
This discussion is closed. You can start a new discussion or contact Articulate Support.