Playback stoppage after editing
Jan 13, 2020
By
David Engen
I'm hoping this forum can assist me with this rather odd problem. I recently updated a slide on a Storyline presentation. It was a minor edit of changing a name. I republished it but when it was played back, it stalled and stopped at an entirely different slide. The entire presentation played pristinely prior to this. We have rolled it back to the previous version but eventually we have to create a version with the new name in place. Can anyone suggest why this would happen, especially since another slide that was not touched is causing the problem?
Thank you.
David
2 Replies
How does it stop? Do you get the spinning wheel?
Hi David and welcome to E-Learning Heroes :)
Thanks for contacting our support team about the issue you ran into as well and for sharing your file.
You should be hearing from someone soon when testing is completed.
This discussion is closed. You can start a new discussion or contact Articulate Support.