Player Buttons and iPad
Jun 08, 2015
Hi there,
We are experiencing a problem when we attempt to access Storyline content in our LMS with Safari on an iPad.
For our results slides, we have chosen to remove all player buttons. However, when we arrive on the results slide, the player buttons from the previous slide appear on the bottom of the player. The buttons have no functionality and jump around the slide as we move around the window.
Our iPads are iOS 7.1.2, 8.1.2 and 8.1.3. This is occurring with multiple Storyline files.
Using the Articulate app is not an option for us, since our LMS has to fit certain security measures that the Articulate app does not support.
How do we resolve this issue?
Thank you,
Sara
3 Replies
Hi Sara!
When learners review a quiz, they'll see Articulate Storyline's built-in Prev and Next buttons in the lower right corner of the player—even if you've disabled them throughout your course. See this article for more information.
If you need us to take a look, please feel free to share your .story file here.
Hi Leslie,
I'm aware of the Next and Previous buttons appearing in the Review, but
this is happening directly on the Results slide- not the Assessment slides
as I'm reviewing.
And it's not necessarily Next and Previous buttons. For example, my
previous assessment slides had Submit buttons. So on my Results slide, a
Submit button appears. The buttons aren't fixed, but rather jump around the
slide, if I attempt to zoom in on it.
This only occurs on an iPad, but occurs in both our LMS and another LMS
called Moodle. I'll attempt to upload a version of it, but I'd like to
stress that it works fine on Windows browsers. I'm only experiencing this
error on the iPad 4, iPad 2, and iPad Mini with iOS 8.1.2, 8.1.3, and 7.1.2.
Thank you,
Sara
Thanks for the update Sara. If you cannot share the file here, then you can share privately here.
This discussion is closed. You can start a new discussion or contact Articulate Support.