Player issue

Jun 20, 2016

So i have created a presentation with a second scene within it. I have the separate scene set as "Resources" on the player tab for them to look at files as they wish. I have a trigger to return to the previous slide they were viewing within the separate scene. When i go to slide properties i have slide advances by user and when revisiting to Automatically. So when they return from the resources tab that is a separate scene it auto replays. Then when i switch the when revisiting to resume saved state it will return from the separate scene properly and resume as i left off but than the replay button will not work. Tried several options and looking for help now. Thanks for any help !

6 Replies

Leslie McKerchie
Staff

almost 8 years ago06/20/16 at 7:12 pm (UTC)

Hi Tristan!

In some cases, you may notice that the Rewind button at the far right end of the seekbar doesn't actually start the slide over from the beginning. The behavior of the Rewind button is determined by the “When revisiting” property for each slide. See this article for details.

Christie Pollick

almost 8 years ago06/20/16 at 7:14 pm (UTC)

Hi, Tristan -- Thanks for reaching out and sorry to hear of your difficulties! May I ask if you are testing the course in the intended environment as described here after you publish? It may also be a bit easier to illustrate what you are experiencing if you were able to share your file. If privacy is a concern, you are welcome to use this form to upload for private review.

Scott Wiley

almost 8 years ago06/20/16 at 9:51 pm (UTC)

Have you considered having that resources slide shown as a lightbox, instead of a new scene?

Then you are only dealing with the built-in close button instead of back/return etc.

Leslie McKerchie
Staff

almost 8 years ago06/21/16 at 1:11 pm (UTC)

Hi Tristan!

I see where you reached out via the link that Christie shared above and I have responded to you via e-mail.

Tristan Burke
Author

almost 8 years ago06/21/16 at 2:27 pm (UTC)

Scott, How do you make it into a lightbox?

Scott Wiley

almost 8 years ago06/21/16 at 2:48 pm (UTC)

On any trigger that you currently have pointing to your "resources" page, change the action from "Jump to slide" to "Lightbox slide."

Now instead of your resources slide appearing in a pathway between two other slides, it appears above any current slide that you are on.

Turn off any navigation controls, either in the trigger wizard or on the slide properties panel for the resources slide. You won't need them now, since a lightbox slide has its own built-in close button.

Try it and see how it operates.

Player issue

6 Replies

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