Player lightbox content appears at lower resolution than main content.

May 31, 2018

 

My player lightbox content appears at a lower resolution than the main content.

Have there been any suggestions so far, for ways to adjust the resolution of lightbox content? 

1 Reply
Crystal Horn

Hi there, Nicholas.  We've got an issue documented in Storyline 3 where the lightbox looks a little fuzzy in Preview, but actually displays fine in the published output.  Does that match what you're seeing?

I'll add this discussion to our report so we can update you with any new information.  In the meantime, let us know if you're seeing the same in your published output, and we can take a look at your .story file more closely.

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