Player menu links not working
Jul 28, 2012
Hi, Team!
For some reason, the slides in the player menu appear to be hyperlinks (with a gray background on mouseover, and a hand cursor), but nothing happens on clicking any of the menu items.It's a very simple straight-line navigation with no branching.
This situation occurs in Firefox and Opera, both in viewing the HTML output, and the LMS output.
The menu was working in previous versions of my course; I've obviously messed something up somewhere, but can't figure out what I did. I've viewed the relevant tutorials and have searched extensively for an answer to this, but can't see anything indicating that others have managed to do what I've done
Do you have any idea how I can get the player menu functionality back? Thanks very much for any help you can provide.
Allan
8 Replies
Allan,
Would you be able to share your file so we can take a look?
In the meantime, I might suggest resetting the menu to see if that clears things up.
Click Player
Click Menu tab
Reset from Story.
NOTE: If you have altered the menu in this structure, it will reset and you'll need to rejigger it.
Thanks for the reply, Mike. Resetting the menu worked!
That's strange, as I'd done that a couple of times before (as recently as last night), yet the linking was still inoperative. Perhaps it was a combination of resetting, then resaving before trying it that did the trick.
It's great to see the this working--I really appreciate the help, and how quickly you responded, Mike. Kudos.
Allan
Isn't it always the case! Never works until you ask about it...and then suddenly...
Can be exacerbating, but I'm glad it's all sorted!
I have a problem with the player menu that seems to just stop working when it is set to 'locked' or 'restricted' but works just fine when set to 'Free'. Any ideas? I've asked this on the Articulate Storyline Group on LinkedIn also.
Thanks.
When it's set to 'locked' or 'restricted', only the next slide will be available via the menu. The 'free' option should open up access to any slides on the menu.
Is this what's happening for you, David?
No Allan, nothing is available when set to locked or restricted - only 'free' seems to work.
hi . my player button is not working are you know what is problem?
Hi Milad,
This is an older discussion, so let's start fresh. Can you provide a few more details?
This discussion is closed. You can start a new discussion or contact Articulate Support.