Player Menu not working in SL360 Preview, Review 360 or Web output

Jul 12, 2018

The Player Menu in a project shown in Storyline 360 Preview is not working - inability to click on Menu titles and navigate to their respective slides. This behavior is the same whether the menu is sidebar or top bar.

Published to Review 360 and Web output with same result.

I updated Storyline 360 this morning. 

Anyone else experiencing this same behavior?

1 Reply
Katie Riggio

Hi, Kevin. Really sorry the player menu is not responding! I'm not seeing any reported issues of this, and I’d love to help you figure this out.

To start, are you using the modern or classic player? Also, are you able to share the .story file in this discussion or privately here? We'll test it out and let you know what we find!

Thanks for letting us know you're running into this, and I'm sorry if it's slowing down your workflow!

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