Player Properties Issue
Jun 22, 2018
Under player properties, it seems the browser settings have changed. While I can still select to scale to fill the browser window, I seem to remember a second option that was offered as well that is no longer displaying. When I go to launch, the course displays in a much smaller window and I don't have the option to expand and fill the monitor screen.
How can I get this corrected?
4 Replies
I see that the full screen is now available only if you choose to select to launch the course in another window. Cannot this not be done without having to launch a new window anymore?
Thanks.
Sindy
Hi there, Sindy. In Storyline 360, we recently released the Modern Player style. When we did, we made some changes to the browser and player settings in both modern and classic player options.
As you point out, the option to change the browser settings has now become a subset of launching the player in a new window. As modern browsers tightened up their security, they stopped allowing courses to resize the window unless it was launched in a new window. So to make sure that function worked across the widest range of viewing experiences, we made it exclusive to new windows.
I hope that helps explain the change, and feel free to let me know if you have more questions!
I'm using the classic player I lock the size and it adds a horizontal and vertical scroll bar not allowing me to enlarge the window as all. If I select to resize the browser window is too small.
Is there nothing I can do to ensure our courses display correctly without having to launch in another window?
Hi there Sindy,
Hmm, that doesn't sound right. Is the course hosted on a learning management system? Are you able to click-and-drag the lower corner of the new browser window to increase the size?
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