Player Property - Missing Icon Jul 09, 2016 By jhoan daria I need help to figure out why the gear tool here is missing. And how I can make it appear. Hope somebody here can help me. Thank you!
Wendy Farmer Hero over 7 years ago07/09/16 at 5:24 am (UTC) Hi Jhoan first of all close SL and check your Windows DPI setting is set to 96DPI. Then reopen SL. If the icon is still missing you may need to follow this recommendation from Articulate. See this link
jhoan daria Author over 7 years ago07/09/16 at 6:10 am (UTC) Tried reinstalling the SL, but still no gear icon. I am using Storyline 1 on Windows 10. Is that he reason? Any other way to resolve it? Thank you:(
Wendy Farmer Hero over 7 years ago07/09/16 at 6:18 am (UTC) SL1 isn't supported in Win 10 https://en-au.articulate.com/support/storyline/articulate-storyline-1-isnt-supported-with-windows-10-or-microsoft-edge
3 Replies
Hi Jhoan
first of all close SL and check your Windows DPI setting is set to 96DPI. Then reopen SL. If the icon is still missing you may need to follow this recommendation from Articulate. See this link
Tried reinstalling the SL, but still no gear icon.
I am using Storyline 1 on Windows 10. Is that he reason? Any other way to resolve it? Thank you:(
SL1 isn't supported in Win 10
https://en-au.articulate.com/support/storyline/articulate-storyline-1-isnt-supported-with-windows-10-or-microsoft-edge
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