Playing Imported Videos on our webserver

Dec 06, 2012

We are having an issue related to Captivate videos I added to several StoryLine courses I created.  When we copy the folder out of the shared drive and paste it into the webserver, the video portion of the file will not play (I’ve confirmed that the video element works outside the webserver).  Initially, we thought the issue was due to the webserver not having a VLC media player installed.  We had our IT dept. install a VLC media player to the webserver, but we're still unable to view the video through the webserver link. We use Master Control to track who has needs to take and who has taken assigned training.  Recently we discovered a similar problem with a Presenter 09 course and the audio narration. Any idea what is going on? 

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