playing video in SL2 on iPhone

Nov 18, 2015

I have a SL2 project that has 4 slides total: intro slide (image), mp4 video, mp4 video and an final slide (image).  When I play the project on my iPhone the videos open up in a separate window and then close to return to SL. I also experienced issues with the navigation getting hung up.  Does anyone have any suggestions?  It is published for HTML5 and AMP.

Thanks,

Jen

1 Reply
Leslie McKerchie

Hi Jennifer!

I'm not sure I'm following the issue. Your title indicates you have difficulty getting videos to play, but then you are saying they open in a new window? Is that not how you set it up/not what you expected or is it not playing?

You may find that videos expand to fill the screen when viewed in mobile Safari on iPhones.

This is expected behavior. Mobile Safari automatically scales videos to fit the screens of smaller devices, such as iPhones. (See Apple's developer documentation for details.)

If you need to avoid this behavior, we recommend viewing courses with videos on larger screens, such as iPads, laptops, and desktop computers. Or, create a simplified version of the course that doesn't include videos for iPhone users.

As far as the navigation goes, could you explain what you are having difficulty with?

You may find that the top and bottom edges of your published content are cut off by the navigation bars in mobile Safari on an iPhone. Tap the screen once to hide the navigation bars and uncover your published output.

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