I have users getting the same error message when taking the link I send to them after publishing. I have been publishing courses the same was for several year and not had this issue. I save to my local drive then publish to my netword drive then copy over to the network location where users will be running it from. User are consistently getting the same error message that file cannot be found. I cannot figure this out because I am doing the same steps I have always done. I am super late on turning this project in, any advice would be greatly appreciated.
3 Replies
Is this project different in any way? Maybe something in this project is stopping it from working?
If you haven't already, save and close, then copy the storyline project, then open that project and try again.
Hopefully someone else might have a better idea of what's going on.
Does it work for you?
Do other storyline courses work from that location?
Looking at the location it looks like your private folder, do you have to give permission? Do you need to change from private to public.
Finally did you publish to html5?
All that said, running the content from Network drives is unsupported so may break at any time.
Hi Kelly!
This problem can occur when files are being moved from a local drive to network drive, and then being sent/viewed by users.
Are you able to send the file from your local drive?
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