I have an e-Learning session due tomorrow evening and the audio will not work -- no sound.
I created a recording as well as inserted a YouTube video. Once I preview or publish it, they both play and I can hear the recording through my headphones (using Adobe Connect); however, the audience cannot hear anything.
Why is it not working????
For some reason, the Articulate Storyline 2 project will not upload...
Do you believe it makes a difference of headphones being plugged in?
Also, out of curiosity does it matter of the feature I used to record it? I used the Record Screen feature...so I used my keyboard and spoke at the same time. Would I have to use the Audio feature instead?
Where is the course posted? I had that issue yesterday and I believe their firewall blocked mp3's from playing. The course was posted on my personal website. Once I posted the course on their network, sound was fine.
I publish it as Web. Once I go to view, neither the Youtube video or the Articulate Storyline 2 technical demonstration can be heard using Adobe Connect (sharing application). I tried it both the headphones and through the computer microphone. The Articulate Storyline 2 project has been saved and published in Step-by-Step mode.
I have attached the dialog box when I publish it for Web.
Had no problem hearing your attached file. But, you are so right....the issues are with the 'Sharing Application' feature. Just got off the phone with my professor and numerous tasks had/have to be done to make it work (due to incompatibility). Actually just got off an Adobe Connect session (for over an hour) with her.
Everything should work now which certain things have to be done at her end (as the Host).
BTW: Does the web view after publishing the project work better with IE or Google Chrome?
8 Replies
I guess I can't help you; I previewed the Show Me slide from Video Scene2, and the sound is fine for me.
Sorry.
Hi Walt,
Do you believe it makes a difference of headphones being plugged in?
Also, out of curiosity does it matter of the feature I used to record it? I used the Record Screen feature...so I used my keyboard and spoke at the same time. Would I have to use the Audio feature instead?
Thanks so much for your quick reply! :)
Plugging in headphones disables other speakers.
Where is the course posted? I had that issue yesterday and I believe their firewall blocked mp3's from playing. The course was posted on my personal website. Once I posted the course on their network, sound was fine.
I publish it as Web. Once I go to view, neither the Youtube video or the Articulate Storyline 2 technical demonstration can be heard using Adobe Connect (sharing application). I tried it both the headphones and through the computer microphone. The Articulate Storyline 2 project has been saved and published in Step-by-Step mode.
I have attached the dialog box when I publish it for Web.
Hi Michelle!
Do you have any difficulty with my published file:
http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/sto_1ajkag5gil4teedj371ntu14r79/story.html
Curious if your issue is with your sharing application perhaps?
Hi Leslie,
Had no problem hearing your attached file. But, you are so right....the issues are with the 'Sharing Application' feature. Just got off the phone with my professor and numerous tasks had/have to be done to make it work (due to incompatibility). Actually just got off an Adobe Connect session (for over an hour) with her.
Everything should work now which certain things have to be done at her end (as the Host).
BTW: Does the web view after publishing the project work better with IE or Google Chrome?
So overwhelming; however, learned a lot! :)
Michelle
You can read the viewing requirements here, it should work in both. Here's how Storyline determines which version of your content to display.
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