Please Help! Storyline opened blank!

Feb 25, 2014

Hi, I was working in Storyline, attempted to preview a slide, and it showed no content.  I closed the file, reopened it.  It appears there is no content to the story, but it shows there is 31,812 KB. 

I have worked six weeks on the project, and a review link is due on Friday.  Please help!

Best regards,

Marilyn

4 Replies
Phil Mayor

You could try importing the content from a new storyline course.  

Otherwise you may need to revert to a backup, if you never made a backup perhaps it is on a network and a backup is available or if you use Windows 7 you may be able to restore a previous version.  If you used dropbox you can also restore a previous version.

Marilyn Gannon

Thanks, Phil.  Importing was a great idea, but it did not work. It only recognized the question bank.  Ironically, the issue occurred after I added the question bank.  Also, it shows there are not any previous versions.

My IT department was able to provide the backed up version from yesterday, so at least I only lost work from this morning.  I appreciate your super fast response.  Thanks!!!

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