You may find that Tin Can API output reports a completion status to your LMS when learners retry a course, as expected, but doesn't report a satisfaction status.
We're investigating this issue and will post additional information here as it becomes available. In the meantime, we recommend publishing for SCORM if learners will have the option to take a course more than once.
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We need a fix to this pronto since we are in the process of migrating hundreds-thousands of courses into the TinCan API and it is greatly affecting our bottom-line!
Hi, Gem -- Thank you so much for reaching out, and my apologies, but we do not have additional information to share at this time. Any updates we receive will be posted, and in the meantime, we recommend publishing for SCORM if learners will have the option to take a course more than once. Your patience is appreciated, and you are also welcome to share your experience with our Product team by way of this form.
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Hi, Gem -- Thank you so much for reaching out, and my apologies, but we do not have additional information to share at this time. Any updates we receive will be posted, and in the meantime, we recommend publishing for SCORM if learners will have the option to take a course more than once. Your patience is appreciated, and you are also welcome to share your experience with our Product team by way of this form.
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