Poor screenshot image quality

Jul 31, 2015

I'm new to Storyline and we're evaluating whether we can bring this in to our tool chest. 

As a test, I've recorded our proprietary software using Storyline and everything looks good. Now I need to redact information on each of the screens. 

In our current tool, I'd edit the background in SnagIT using a great round-trip feature that introduces no image degradation. 

How can I accomplish this in Storyline?

In a step-by-step, I see that I can export a frame - using the fine tuning option. How do I bring the redacted image back in? As an image on the slide?

7 Replies
Christie Pollick

Hi, Cheri, and Welcome to the Community!

My apologies if I am not understanding your query correctly, but if you are looking to use images from your screen recording, you could insert it as a step-by-step as described in this article.

Please feel free to check it out let me know if that helps, or if you could provide a little more information on what you are looking for, we can keep searching. :) 

Jean-Philippe Côté

Screenshots from videos might indeed look bad or blurry.

Other than that, I realized that whenever I need to take screenshots of an app or window that I know I will have to downsize and maintain the aspect ratio in SL2, I reduce the size of the window before taking the screenshot and the downsizing in SL2 doesn't affect it as much.

Cheri Fairbrother

Thanks Christie and Jean-Philippe for the information.

We are quite familiar with sizing our app window appropriately for screen captures!

Our issue comes in because we need to blur some of the information on each of the screens captured in the recording.  For example, IP addresses are listed, but cannot be shown in full during the playback.

Currently we pull the background from the recording, blur the confidential information, then drop the updated background back into the project.

I see in Storyline where we can pull the image from the recording and externally blur the confidential information, as we do now.  What I'm not clear on from the articles is how to bring the updated image back into the Storyline step-by-step and not show the unedited background.

After we drop the edited screen on the slide and arrange it to the back, how do we ensure that image is seen for the entire length of the slide and not show any of the base background from the original screencast recording?

Christie Pollick

Hi, Cheri -- Thanks for the additional explanation and clarification. Now I understand that if you are exporting the images, and then reinserting, they will not go back into a step-by-step. What you may want to consider trying is 'blurring' out the parts needed directly on the slide by placing a shape over top of them, and that way you can avoid exporting and importing altogether. Hope that makes sense!

Cheri Fairbrother

Hi Christie - yes, that makes sense.  I'll work with my partner here and see if placing an overlying shape will work for our purposes.  We like blurring only a portion of the confidential data in order to provide our learners with a sample of the data they can expect to see in the field.

I take it, then, that we cannot place a new image on the step-by-step and make that run from start to end on the slide?

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