Possible corrupted slide and odd slide preview screen...

Jun 22, 2018

The project I'm working on was working fine yesterday when I saved and left for the day. Upon arriving this morning, I rebooted and opened the same project. I came upon a slide, that when selecting 'preview slide', would give me the spinning wheel of death (Picture1). I've had this happen before with another project, and the slide turned out to be corrupted, so I'm wondering if that could be the case.

Also, I copied that same slide and threw it into a new project with just that single slide. I received a picture of a black preview screen I'd never seen before (Picture2.

Please, someone tell me what's going on...but give me good news :-)

1 Reply
Leslie McKerchie

Hi Komal,

Sorry that you've run into a problem with your file. Corruption can be unpredictable, but Nicole shares some tips here to avoid it.

Importing the slide into a new project is usually a great way to troubleshoot. Is that how you tested a new file or did you actually do a copy/paste?

  • Had you previewed the slide yesterday when you were working on it?
  • Are you working locally on your software and project files?

Is this just a one slide project or are you simply previewing the one slide? If you delete this slide, does your course preview and work as expected? If you need us to take a look to help troubleshoot, you are welcome to share the .story file.

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