Poster Frame not showing on Video

Aug 28, 2014

I have added a poster frame image to two videos in my project because they start with a trigger (click) from the learner. Unfortunately, neither are showing up on the screen or in review. . . Just a black screen until the video starts.

What am I missing?? Please help!

3 Replies
Stephanie McClellan

Hi Rebecca,

Thanks for the quick response Rebecca. I was finally able to get the poster frame to show by loading the video using the trigger wizard instead of the insert. I didn't realize that loading video using insert will cause the video to always start automatically when the timeline starts. That's why I wasn't seeing the poster frame - no trigger start. Worked like a charm using the trigger wizard .

Thanks again!

Stephanie

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