Potential Issue with Lightbox Slides in Course with Restricted Navigation
Nov 02, 2017
There can be an issue with lightbox slides in a course with restricted navigation. This is in Storyline 3.
On a slide that has finished playing (i.e., the timeline ended, so NEXT is enabled), if I quickly opened and closed a lightbox slide, NEXT would be disabled after I closed the lightbox. Thus, I couldn’t proceed.
I also had a slide that was programmed so NEXT wouldn’t enable until 4 buttons reached the Visited state. Each button opened a lightbox. This worked fine when previewing the course. However, the state of the NEXT button would switch to Normal (enabled) when I opened a lightbox and kept it open until after its timeline was done. I assume this was SL enabling NEXT based on the lightbox slide reaching the end of its timeline.
Note that I had all lightboxes set to open WITHOUT the navigation buttons showing.
I finally came across two ways to fix this issue:
(1) Keep the lightbox timeline very short (i.e., ¼ sec), so it’s impossible to open and close it without the timeline finishing; or
(2) Remove the PREV and NEXT buttons from the lightbox slide properties.
FYI: I’ve already submitted this case. I’m sharing the info here in case anyone else encounters this issue.
3 Replies
More FYI: This issue happens when I play the Flash version but not the HTML5 version.
Thanks for letting us know you opened a case, Judy. I'll check in periodically and share updates here, as needed!
Hi Judy! I peeked in on your case this morning, and I see you're working with my colleague Miker. Be sure to reach out here or to Miker if you have any questions!
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