PPT issues with Articulate add-in

May 14, 2020

My company recently acquired Articulate 360. Some of my team members have downloaded the Articulate add-in to PPT.  Since doing this PPT has now been opening ppt files in recovery mode. Is this an issue you have seen before and do you have any suggestions for fixing this? Any help would be greatly appreciated.


Thank you,


3 Replies
Ren Gomez

Hi Liz,

Thanks for reaching out! The first item that comes to mind is ensuring your PowerPoint files are stored locally while you're working on them. This article contains some additional details on that topic:

If your team is already employing this practice and you still see this error, feel free to connect with a support engineer, and they can take a closer look at your setup!

Lissbeth  McCrodden

I have another question for you. Can I place a video on a slide and as the
video is playing pause it at random intervals and have a question display.
Once the question is answered un-pause the video and move on and pause
again at a different point for another question.

Is this something Articulate can do?


Vincent Scoma

Hi Liz,

Great question! 

This kind of setup could be accomplished using Storyline! 

An idea that comes to mind would be through using Triggers, Layers, and Cue Points. As an example, let's say you have a video that's 2 minutes long. When the video reaches 1 minute, you could create a trigger that pauses the timeline and then shows a layer that could have a question.

When the learner completes the question, you will want to have a button that submits that interaction and hides the layer so they can resume the video. 

I wanted to share a few resources that I hope will help guide you in the right direction: 

This discussion is closed. You can start a new discussion or contact Articulate Support.