PRe-assessment error

Hi everyone. I hope someone can help. I am using storyline 2 and have created a single story with a pre-assessment component.

The one question which has a screen shot and has hot spots which the learner must click as an answer is not showing...however, it is there in the raw version as well as the published to cd version.

Has anyone else seen it happen before.

I have enclosed a picture of what the client is seeing. And what the published to CD screen looks like.


1 Reply
Christie Pollick

Hi, Shelly -- Thank you for your question and for the screenshots you have provided! Just to confirm that the content is being viewed in a supported way, here is our System Requirements sheet. And also, you may want to take a look at this article on testing content in the intended environment, and can you share a bit more about the environment where your client is experiencing this behavior?