Preserving Alpha Channel Bug
Hi guys. Having a bit of a problem with video content in my e-learning course. I need Alpha Channels for a lot of my animation and after some deliberation I am now aware that only the flv format preserves the alpha channel when importing video content into Articulate.
Or so it is supposed to but I'm having a weird bug and when I've looked on the forums I found another guy about 2 months ago had the same trouble here but I assume posting on that thread would go un-noticed . For reference the thread is here: https://community.articulate.com/discussions/articulate-storyline/storyline-2-problem-with-flv-files-with-alpha-channels
Basically I'm having the exact same problem as Morten had in that post. Whenever I import an flv with an Alpha channel the transparency appears as a black background. One way round I found on user Robert Donnely's suggestion was to create the slide in storyline 1 and then import it into storyline 2.
This works and I'm fine with using this work-a-round for now but the problem is that my company only purchased Storyline 2 so the version of Storyline 1 I now have to get around this bug is only a 30 day free trial, after which I won't be able to use it.
So my question is, is there a way to fix this problem without the use of Storyline and if not is there any way that as a Storyline 2 user my licence might entitle me to a copy of Storyline 1?