I have a slide with three layers. I can't get the Prev or Next buttons to work on anything but the base layer. I've tried clicking the tool ("wheel") icon on the other two layers, but there aren't options there to address the Prev and Next buttons.
Without seeing the slide it's hard to say. Could you add a trigger to the layers saying something like, "Advance to next slide when user clicks 'next'" or something like that?
You shouldn't need to to that though; normally people can advance from layers. Your next button isn't hidden or disabled, is it?
Yes, I've attached some of the files that I'm working with. You can see that the Prev and Next buttons are there and work fine on some slides. Where I'm having trouble is on slide 2, layers 2 and 3. I can't get the buttons to work there, so I've had to insert my own.
Any thoughts to solve the Prev Next buttons on those layers would be very helpful! Do these buttons just not function on layers? I can't even find how to edit them on those two layers.
I've checked your file. You had a trigger "show layer transition" attached to the default player next button. Modified file is attached. Please check. Hope this helps
HI i am having the same issue on my slide layers. The next button on the player does not advance on layers, only on the base slide. I've attached the file for you.
Hi, Ruth Ann -- Thanks for reaching out here and sorry to hear of your troubles! I will take a look at the file you have attached shortly and will reply as soon as possible with my findings. Your patience is appreciated!
Hi, Ruth Ann -- Thanks for the opportunity to review your file! When tested on the SCORM Cloud, I am finding the same behavior that you have described. Unfortunately, I have not been able to determine a solution, so I would like our Support Engineers to take a closer look for you. I will go ahead and set you up in a case momentarily and you will be hearing from a member of that team shortly.
9 Replies
Without seeing the slide it's hard to say. Could you add a trigger to the layers saying something like, "Advance to next slide when user clicks 'next'" or something like that?
You shouldn't need to to that though; normally people can advance from layers. Your next button isn't hidden or disabled, is it?
Hi Tony!
Would you be able to share your .story file for us to take a look?
Hi Leslie.
Yes, I've attached some of the files that I'm working with. You can see that the Prev and Next buttons are there and work fine on some slides. Where I'm having trouble is on slide 2, layers 2 and 3. I can't get the buttons to work there, so I've had to insert my own.
Any thoughts to solve the Prev Next buttons on those layers would be very helpful! Do these buttons just not function on layers? I can't even find how to edit them on those two layers.
Thanks!
Hi,
I've checked your file. You had a trigger "show layer transition" attached to the default player next button. Modified file is attached. Please check. Hope this helps
Sanal
Hi Tony!
Looks like Sanal has popped in to share with you here.
You could remove the built in buttons if you wish to use yours:
HI i am having the same issue on my slide layers. The next button on the player does not advance on layers, only on the base slide. I've attached the file for you.
Hi, Ruth Ann -- Thanks for reaching out here and sorry to hear of your troubles! I will take a look at the file you have attached shortly and will reply as soon as possible with my findings. Your patience is appreciated!
Hi, Ruth Ann -- Thanks for the opportunity to review your file! When tested on the SCORM Cloud, I am finding the same behavior that you have described. Unfortunately, I have not been able to determine a solution, so I would like our Support Engineers to take a closer look for you. I will go ahead and set you up in a case momentarily and you will be hearing from a member of that team shortly.
Hi Ruth Ann! I took a look at your case and responded there. Thanks so much for reaching out.
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