I have a slide in Articulate 360 that has 3 objects on it. When any of those objects are pressed, a corresponding audio file will play. My problem is if a user decides to click on another object while the first audio file is still playing, the 2nd audio clip will begin playing over the first audio clip. What's the best way to prevent one audio file from being triggered while another one is currently playing?
Add triggers to stop the other two audio clips when a button is pressed.
Move all of the audio to layers. Clicking a button displays the corresponding layer. If you have the layers set to hide all other layers, this will automatically stop any other audio when a button is pressed.
I personally would go with option #2 because I like when the seekbar actually represents how much time is left on audio clips. If you need other layers to show at the same time as the audio layers, just add triggers to hide the other two audio layers when the timeline starts on the clicked layer.
This is just not working for me. The only layer that the overlapping occurs with is the first one. I have placed triggers to stop audio when the button for layer 1, 2 or 3 is selected, but it still does not work. Any help you can assist me with will be helpful.
I also found that there are two buttons on the Cochlear and ICD image that have associated audio tracks with them. If I remove those buttons, the audio on your first layer plays correctly. I would double-check the associated audio tracks on those buttons to make sure they play when the user clicks those images. At the moment, those tracks are playing at the same time when that layer is viewed.
Please let me know if you have any additional questions!
Hello again, Sharria. Thanks for sticking with us and trying those steps!
From here, I'd like to get our Support team's help and have opened a case on your behalf. Your time is valuable, so let's see how we can make this easier on you!
They'll do a deep dive to identify what's causing that stubborn overlapping audio after making those changes. I'll also follow along!
Sharria, to build on Vincent's feedback, there are two buttons on layer 1 that have audio files embedded within the states of those buttons.
You should remove the audio from the button states, add the audio to the slide layer, and then trigger the buttons to play/stop based on the button clicks.
7 Replies
Hi Amber,
You could do two things:
I personally would go with option #2 because I like when the seekbar actually represents how much time is left on audio clips. If you need other layers to show at the same time as the audio layers, just add triggers to hide the other two audio layers when the timeline starts on the clicked layer.
Allison
This is just not working for me. The only layer that the overlapping occurs with is the first one. I have placed triggers to stop audio when the button for layer 1, 2 or 3 is selected, but it still does not work. Any help you can assist me with will be helpful.
Hey Sharria,
Thank you for reaching out and for sharing your file!
I reviewed the layer in question and wanted to provide some of my findings that might help narrow down the issue here:
Please let me know if you have any additional questions!
Thank you for your response. That did not work. I plan to take all audio out and start from there.
Hello again, Sharria. Thanks for sticking with us and trying those steps!
From here, I'd like to get our Support team's help and have opened a case on your behalf. Your time is valuable, so let's see how we can make this easier on you!
They'll do a deep dive to identify what's causing that stubborn overlapping audio after making those changes. I'll also follow along!
Sharria, to build on Vincent's feedback, there are two buttons on layer 1 that have audio files embedded within the states of those buttons.
You should remove the audio from the button states, add the audio to the slide layer, and then trigger the buttons to play/stop based on the button clicks.
Hope this helps!
Thank you all! I rebuilt the slide and focused on the trigger order. I appreciate you being there!!!
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