Preview is fast; Publish is slow - what am I missing?

Jul 09, 2012

Preview of course is super zippy but the publish is taking forever.  First I figured it was because of my wmv videos that it was converting to mp4 so I switched out my videos for FLVs... but now the same painfully slow progress bar says "Encoding (blah, blah, blah).mp4"...

Any advice?

7 Replies
Leslie McKerchie

Hi Thomas!

This thread is pretty dated and we've had many updates and new software release since this time. 

Can you let us know what version/update of Storyline you are utilizing? If you have a sample .story file that you can share, that will help as well.

As for the Platinum Support, we have no way of knowing that in the forums, and that is for those support cases that you may need to submit.

This discussion is closed. You can start a new discussion or contact Articulate Support.