Preview is no longer working after update 10 installed

Sep 07, 2016

I installed update 10 for Storyline 2 and I can no longer preview slide, story or entire project. Up until the update, preview was no problem and never has been. I then uninstalled 10 and reinstalled 9 and I still have the same problem.

Please help...it happened in the middle of a deadline.

Thanks,

Lisa

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